Gray Space Strategies is a pioneering force committed to navigating the complexities of an ever-evolving global landscape. As a forward-thinking consultancy, we specialize in illuminating the nuanced 'gray spaces' where political, economic, and security dimensions converge, impacting everything from local communities to global order. Our mission is to equip both public and private sector leaders with the insights and strategies needed to understand these intricate dynamics, fostering resilience and innovative solutions in the face of multifaceted challenges.

At Gray Space Strategies, you'll collaborate with a multifaceted team of experts who excel in bridging divides and identifying common ground. Our approach is rooted in the belief that the world’s issues cannot be neatly categorized; instead, we embrace the complexity of global interconnectivity, advocating for nuanced perspectives and solutions. Through a blend of impartial advice, strategic thought leadership, and tailored advisory services, we empower our clients to navigate the uncertainties of today's landscape, whether they're exploring new business ventures, undergoing restructuring, or confronting existential threats.

Joining Gray Space Strategies means becoming part of a dynamic ecosystem dedicated to making a significant impact. Here, your work will directly contribute to building more secure, resilient, and interconnected communities and organizations, ready to thrive amidst the challenges and opportunities of the 21st century.



Operations Manager

Washington DC (in-office) • Full-time

Apply for this job


Position Overview

The Operations Manager at Gray Space Strategies (GSS) plays a crucial role in supporting GSS and its clients by ensuring the smooth functioning of key workflows and operational tasks related to vendor management, events, database management, and client communications.  As a high end, boutique government relations and strategic advisory firm, the operations manager will regularly interact with some of the world’s top experts and leading organizations across government, private sector, academia, and the NGO community.  The candidate will apply their skills and expertise to support various GSS initiatives as well as client deliverables and projects, acting as a representative for both us and our clients.  

GSS has an immediate opening for an operations manager who will support GSS and one of our clients – a non-profit think tank – by delivering the capabilities outlined below:

  • Provide operational support to senior GSS leadership as needed to meet the operational needs of the business
  • Support GSS client engagements as needed by delivering services related to business operations and event management and logistics
  • Serve as a representative for GSS and clients as needed to a diverse group of stakeholders including sponsors, donors, volunteers, speakers, and experts.
  • Collaborate with marketing, sales/fundraising, content, and research teams to support the operational needs of other departments
  • Professionally engage with clients, donors and members to foster engagement and cultivate strong relationships in support for the organization’s mission including coordinating donor/member communications, maintaining accurate records and lists, and organizing participation in various ICIT activities.
  • Managing calendar of events, including conferences, workshops, webinars
  • Oversee all aspects of event operations including audience acquisition, venue management, F&B, A/V, speaker acquisition, registration and website management, and on-site execution
  • Maintain and enhance organizational databases and CRM systems, ensuring data integrity, accuracy, and completeness including data hygiene and audience segmentation
  • Build and deliver various communications using marketing tools and CRM systems
  • Manage vendors and service providers to support operational needs and ensure vendor performance meets established standards and deliverables.


  • Bachelor's degree in business administration, communications, or a related field.
  • Proven experience in operations management, event planning, or related roles
  • Strong project management skills, with the ability to prioritize and manage multiple tasks simultaneously.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with internal teams, external partners, and stakeholders.
  • Proficiency in database management systems and event management platforms.
  • Attention to detail and a commitment to delivering high-quality results under tight deadlines.
  • Knowledge of the nonprofit sector and experience working with donors and members preferred.

The salary range for this role is $60,000 - $75,000/year

Our organization deeply values diversity and kindness in the workplace. We believe in fostering an environment where every individual feels respected, included, and empowered to bring their unique perspectives and talents to the table. We are committed to non-discrimination in all aspects of employment, embracing differences in race, ethnicity, gender, sexual orientation, disability, religion, and background, and we actively promote an atmosphere of kindness, empathy, and mutual respect among our team members.